At Global Debt Record, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website and services.
This policy has been prepared in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Global Debt Record Ltd is the data controller responsible for your personal information.
Registered in England and Wales.
If you have any questions about this policy or how your information is handled, please contact:
Email: info@globaldebtrecord.com
Website: globaldebtrecord.com
2. Information We Collect
We may collect and process the following personal information:
Information you provide directly
- Name
- Company name
- Email address
- Telephone number
- Billing information
- Details submitted through contact forms
- Information relating to unpaid debts or disputes submitted through our platform
- Any documents or supporting evidence uploaded to us
Information collected automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Time zone
- Pages visited
- Referral source
- Cookie identifiers
- Usage analytics
3. How We Use Your Information
We may use your information to:
- Respond to enquiries
- Deliver our services
- Assess submitted debt cases
- Contact debtors or relevant parties where authorised
- Maintain records of business transactions
- Improve website functionality
- Send service updates
- Send marketing communications where permitted
- Prevent fraud and misuse
- Comply with legal obligations
4. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Contractual necessity
- Legitimate interests
- Legal obligation
- Consent (where required, such as optional marketing cookies)
Where we process information relating to debt records, our lawful basis may include legitimate interest in debt verification, dispute resolution and commercial due diligence.
5. Sharing Your Data
- We may share your information with:
- Professional advisers
- Legal representatives
- Debt recovery partners
- Technology providers •
- Hosting providers
- Payment processors
- Regulators
- Law enforcement agencies where legally required
We will never sell personal information to third parties.
6. International Transfers
As we may operate internationally, some data may be processed outside the UK.
Where this happens, we ensure appropriate safeguards are in place including:
- UK International Data Transfer Agreements
- Standard Contractual Clauses
- Approved adequacy decisions
7. Data Retention
We only retain information for as long as necessary for business and legal purposes.
Typical retention periods:
- General enquiries: 12 months
- Client records: 6 years
- Financial records: 6 years
- Case files: as required by legal or contractual obligations
Retention may be extended where required for legal proceedings.
8. Your Rights
You have the right to:
- Access your data
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent
- Complain to the ICO
You can contact the UK Information Commissioner’s Office here:
Information Commissioner’s Office (ICO)
Retention may be extended where required for legal proceedings.
9. Cookies
Our website may use cookies for:
- Essential functionality
- Analytics
- Security
- Performance
- Marketing
You can manage cookies through your browser settings.
If you use a cookie banner, this policy should match those cookie categories.
10. Data Security
We use suitable technical and organisational security measures including:
- SSL encryption
- Secure hosting
- Access controls
- Password protection
- Restricted staff access
- Monitoring and logging
- Backup systems
No online transmission is completely secure, but we take reasonable steps to protect your information.
11. Third Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
12. Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always appear on:
globaldebtrecord.com
13. Contact
If you have questions about this Privacy Policy or your personal information, contact:
Global Debt Record Ltd
Email: info@globaldebtrecord.com
Website: globaldebtrecord.com
