FAQs

No. GDR is a cloud-based platform and runs entirely online. It can be accessed securely by remote teams in any office, country, or location. You simply log in to your account and begin loading your cases.

We aim to get you up and running as quickly as possible and recommend an introductory call with our Customer Care team. During this session, we will guide you through the platform and answer any questions you may have. That said, GDR is designed to be intuitive and easy to use, so most users are able to start working confidently almost immediately.

Global Debt Record (GDR) is a platform developed by an award-winning global debt collection agency that understands the importance of smooth cash flow. It enables businesses of all sizes to apply third-party impact in just a few simple clicks. GDR allows your finance team to keep debt management in-house while benefiting from the authority and effectiveness of a third-party presence. Our team is always available to provide support when needed.